Skills training
We design and deliver practical programmes to enhance the day to day business
skills that you need to meet new challenges and opportunities.
Some of the key areas we specialise in are outlined below…
Team Working and Team Building
Achieving high performance through teamwork is a key management issue.
We will build into your workshop a team-centred approach to
suit your culture using philosophies that can be used to manage
groups of people most effectively.
We work with top performing teams, encouraging the team to
examine their current working style and relationships and through
a series of structured exercises to develop an action plan
for working together to achieve high performance.
If you wish to develop Self Directed Teams, we will enable
your teams to examine the concept of self managing teams and explore its
applications to the particular situation of the team.
Performance Management
We draw on best practice examples from the public and private sectors
to help you get maximum return from your investment in resources and your
people.
We work in a number of areas of performance management…
- Managing performance – on a day to day basis to manage staff expectations, performance and development
- Performance Review – how to get the most out of your review system
- Performance Measurement – theory and best practice in measuring performance
Relationship Management
Relationships are the key to successful business in the 2000's, be they internal or external. We will help you and your organisation build effective internal and external business relationships based on knowledge and understanding.
- Customer Care – help to explore how a customer care approach can contribute to the reputation, image and effectiveness of an organisation
- Mentoring – how mentoring can help your organisation, what is the role and process of mentoring, and what skills do effective mentors require?
- Relationship Management - reviewing your client base and identifying ways to manage groups of clients more effectively
- Networking - creating and maintaining effective business and personal contacts
- Developing Effective Partnerships - the challenges involved in setting up and maintaining partnerships and the skills required to be an effective partnership player
These are some examples of how we can work with you, if you have other business skills needs please give us a call to discuss your requirements.
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Training programmes
Contact:
Telephone:
0131 623 2343